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The methodology, assumptions, and design decisions behind the Intellibot TCO tool.
TCO analysis shifts competitive deals from "who has the lowest sticker price" to "who costs less to actually own." Our model uses bottom-up cost modeling across 11 categories and 4 lifecycle phases. Every number is editable, every assumption is named, and the methodology creates the advantage, not cherry-picked inputs.
- Daria
"Is this worth buying?"
Building internal business case
"Who's cheapest on paper?"
Procurement checkbox
"Who costs less to own?"
Competitive vendor selection
Key insight: In a competitive eval, the prospect has already decided to buy. The question is from whom. TCO reframes the decision around total ownership cost, which favors the better-architected product.
Every dollar traces to a named cost component the prospect can validate. We rejected two alternatives:
Organized by when costs hit your budget, not by vendor line item.
Phase 4 is the strategic weapon. These costs never appear in a competitor's proposal. Surfacing them is what makes TCO a competitive play, not just a budgeting exercise.
Legacy/monolithic platforms cost more to deploy. Well-supported by industry data.
Self-service SaaS: ~15% FTE. Legacy with DBA: ~40%. Biggest savings driver.
Consumption models exceed estimates by 30-50% at scale.
"Included" support varies wildly. We separate it as a visible line item.
$10K-$50K/hr typical. Prospect sets their own number.
10% annual growth: 100 seats in Y1 = 121 in Y3. Small price gaps become large.
Pick a pricing model and build a TCO comparison in under 5 minutes.
Launch TCO Analysis